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September 16 2024 / 07:53 PM
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Delta Air Lines
Free Wi-Fi expected on most transatlantic flights by the end of summer

Delta’s industry-leading Wi-Fi rollout is taking off internationally. Starting this summer, customers on select Viasat-equipped long-haul international flights can enjoy fast, free Wi-Fi presented by T-Mobile – bringing the airline one step closer to recognizing its goal of offering free Wi-Fi on its entire global fleet.  

The free, streaming-quality connectivity is available on nearly 700 aircraft – more than 90% of Delta’s domestic mainline fleet – and the airline expects the vast majority of customers will have access to the product by the end of the year.  

 

What’s next  

To ensure Delta is delivering the premium service customers expect, the airline is rolling out fast, free Wi-Fi on Viasat-equipped widebody aircraft on a route-by-route basis. Additional routes will be phased in as high-quality, reliable service becomes available. This strategy mirrors the approach taken with domestic installations in 2022.  

As free Wi-Fi rolls out internationally, the international Wi-Fi portal will not require a SkyMiles log-in initially. Later this year, all Viasat Wi-Fi-equipped aircraft will officially convert to the personalized Delta Sync Wi-Fi experience unlocked by customers’ SkyMiles memberships for exclusive onboard experiences and offers.  

 

Timeline 

Last month, fast, free Wi-Fi rolled out on most flights to/from France (CDG and NCE) out of/into all U.S. stations. Looking ahead, the airline anticipates the following timeline1

Rollout Begins1 On Viasat-Equipped Routes To/From 
August 2024 United Kingdom, Germany, Netherlands, Spain and Italy  
September 2024 Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland  
October 2024 South America (Brazil, Argentina, Chile, Colombia, Ecuador and Peru) followed by Hawaii 
December 2024/January 2025 Nigeria, Ghana and Senegal   
Mid-Late 2025 Transpacific region (including Asia, Australia and New Zealand) and South Africa2  

1This is an expected timeline and is subject to change based on testing and satellite availability.  

2Expected timeline based on aircraft installation schedule.  

 

Delta’s regional routes are expected to follow a similar process and come online into 2025, including those serviced by Boeing 717 aircraft.  

 

Knowing what Wi-Fi service to expect on your next flight  

During the airline’s Wi-Fi transition period, there are unfortunately some coverage gaps where Wi-Fi is not available until additional satellites are positioned to provide full coverage. Some aircraft will have a paid Intelsat Wi-Fi experience until these additional satellites are in service and these aircraft are outfitted with upgraded satellite Wi-Fi. To know if free Wi-Fi is available on their flight, customers can:  

  1. Visit delta.com/wifi for more information 
  2. Reference pre-flight emails, app notifications or in-flight announcements from your flight attendants  
Aug 13, 2024

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