Supplier: American Airlines
Location: United States
[Updates October 12] American Airlines resumes operations in areas impacted by the storm, scattered regional flight cancellations at Charlotte Douglas International Airport (CLT).
Airlines closely monitoring Tropical Storm Michael, which was downgraded in the morning October 11 and is currently impacting a few communities company serves in Georgia and the Carolinas. However, due to the winds at the CLT hub, flights will be cancelled. The majority of these cancellations will be on smaller, regional aircraft. As the storm quickly departs the East Coast, American expects to resume a near-normal operation October 12.
The current travel alert allows customers whose travel plans are impacted by Tropical Storm Michael to rebook without change fees. Customers can reschedule their travel on aa.com by retrieving their reservation, or by contacting American reservations at +1-800-433-7300 in the U.S. or Canada.
If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. Customers are also encouraged to check the status of their flight on aa.com.
If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting American Airlines website. Customers who booked through a travel agent should contact their travel agency directly.
Resumption of service at airports will be based on airport and roadway conditions, including the ability of the company team members to get to work. They are are also coordinating closely with their partners at the Federal Aviation Administration (FAA), Transportation Security Administration (TSA) and local airport authorities. These agencies must conduct their own assessment of their operations prior to any airline resuming service.
For more information, please visit news.aa.com