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July 23 2024 / 04:58 PM
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International Air Transport Association
Automated system provides accurate, personalized immigration info for a seamless travel experience

The International Air Transport Association (IATA) and Star Alliance have agreed to enhance their long-standing relationship in the field of travel compliance solutions, with the Alliance adopting Timatic AutoCheck, the next generation travel documentation and verification system which supports contactless travel for its 26 member airlines.

Timatic AutoCheck offers a streamlined and interactive experience enabling travelers, airlines and travel professionals to easily access accurate and clearly worded immigration information. The entire document checking process has been automated with tailored instructions for each passenger.

With passenger traffic set to double by 2040, optimizing and enhancing airport processes will need to continue. Verifying passengers’ travel documentation is one of the more time-consuming tasks which will benefit from further automation. Timatic AutoCheck will play an essential role in supporting the transition towards contactless travel. Star Alliance expects to have the travel documents of over 340 million travelers checked via Timatic AutoCheck on an annual basis.

IATA’s most recent Global Passenger Survey (GPS) revealed that complex visa requirements deter travelers who want a convenient, digital online visa process. Moreover, many are willing to share their travel document information for faster airport immigration procedures.

  • 36% of travelers said they have been discouraged from traveling to a particular destination because of the immigration requirements. Process complexity was highlighted as the main deterrent by 49% of travelers, 19% cited costs and 8% privacy concerns.
  • Where visas are required, 66% of travelers want to obtain a visa online prior to travel, 20% prefer to go to the consulate or embassy and 14% at the airport.
  • 87% of travelers indicated they would share their immigration information to speed up the airport arrival process, representing an increase from the 83% reported in 2022.
Jun 19, 2024

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