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July 23 2024 / 06:06 PM
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Delta Air Lines
Delta and Virgin Atlantic are returning to their home in Terminal 3

July 6 - Delta and Virgin Atlantic are returning to their home at London Heathrow Terminal 3, which has been closed for over a year due to the COVID-19 pandemic, on July 15. The airlines are looking forward to safely welcoming customers back onto their home turf, which has been missed by many, with their signature flair, dedicated seamless check-in area and award-winning facilities.


Delta is operating nonstop services to Heathrow from both Atlanta and New York-JFK, however U.S. entry restrictions for non-essential travelers from the U.K. still apply. Virgin Atlantic destinations including Antigua, Barbados, Grenada and Israel are all classified as “Green” on the Government’s travel list, which means customers are not required to quarantine on their return.


Eligible Delta customers as well as Virgin Atlantic Upper Class and Flying Club Gold members can also once again enjoy access to the airline’s award-winning Clubhouse, Revivals lounge and Upper Class Wing. In the Clubhouse they’ll enjoy complimentary a la carte menus featuring five-star dining, smaller tapas dishes, meats and cheeses from the deli and afternoon tea. A wide selection of wine, cocktails and soft drinks are also available to be enjoyed across the many Clubhouse relaxation spaces, such as the library or restaurant, or outside, plane spotting on the roof terrace.


In a bid to further increase flexibility, customers now have multiple choices about how they order their food and drinks. To ensure a seamless experience, customers can order from a web-based ordering system via a QR code at their seat. The app will feature the whole menu and customers can simply place their order which will be delivered to their seat wherever they are sitting. Customers will still have the option to use a single use printed menu and order via the Clubhouse’s waiter service.


Moving back to our home in Terminal 3 will allow our customers to once again enjoy the award-winning experience they have missed during the pandemic," said Nadia Clinton, Delta’s Regional Sales Manager. "Our modeling studies conducted with Mayo Clinic put the risk of transmission on a plane traveling between the UK and US at 1 in 1 million meaning customers can travel safely. Coupled with the high vaccination rates in both countries, we implore the UK Government and Biden Administration to allow non-essential travel to resume.


Corneel Koster, Chief Customer and Operating Officer, said: “We’re delighted to finally be back on our home turf and I know our teams can’t wait to warmly welcome our customers to Terminal 3, as they return to the skies in style, as they fly safe and well with Virgin Atlantic.


Whilst it’s a constructive step that many of our customers can imminently enjoy our much-loved facilities, the Government still needs to recognize the US as a “Green” destination. Whilst travel between the UK and US is closed, £23 million in economic value each day is restricted. We urge the UK Government to move the US to the UK’s ‘Green list’ and for the Biden administration to repeal the 212F proclamation for UK travelers.



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