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Star Alliance
Measures airlines are adopting to assure the well-being of customers

July 9 - The three global airline alliances, collectively representing over fifty percent of the world’s air traffic, have come together to highlight the measures airlines are adopting to assure the well-being of customers while travelling. Dear Travellers, a video by the three alliances, provides a look at what customers can expect on their journeys over the coming months as travel restrictions are slowly eased and the world starts to reopen.

 

Once customers are ready to fly, they can do so with confidence, assured that airlines and airports around the world are implementing enhanced hygiene and personal safety standards to mitigate risks to health.

 

Included in the measures that travellers will experience during their journey from check-in to their chosen destination are:

• A requirement or recommendation for passengers and airline staff to wear face masks both at the airport and onboard, consistent with applicable public health guidelines
• A safe airport environment with physical distancing in all required areas
• Increased and intensified sanitation with a focus on high-touch areas, both on the ground and in the aircraft cabin
• Hospital-grade high-efficiency air filters on board modern aircraft. Known as HEPA (High-Efficiency Particulate Air), these filters extract 99.99% of particles and airborne contaminants

 

Each of the three global alliances has recently announced initiatives that focus on a multi-layered approach to safe operations, meeting or exceeding the stringent measures recommended by health experts, regulators and leading industry bodies.

For more information, please visit staralliance.com

 

 


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