May 27 - The International Air Transport Association (IATA) warned of potential airport chaos unless governments move quickly to adopt digital processes to manage travel health credentials (COVID-19 testing and vaccine certificates) and other COVID-19 measures.

 

The impacts will be severe:

• Pre-COVID-19, passengers, on average, spent about 1.5 hours in travel processes for every journey (check-in, security, border control, customs, and baggage claim) • Current data indicates that airport processing times have ballooned to 3.0 hours during peak time with travel volumes at only about 30% of pre-COVID-19 levels. The greatest increases are at check-in and border control (emigration and immigration) where travel health credentials are being checked mainly as paper documents • Modeling suggests that, without process improvements, the time spent in airport processes could reach 5.5 hours per trip at 75% pre-COVID-19 traffic levels, and 8.0 hours per trip at 100% pre-COVID-19 traffic levels

 

 

Over the past two decades, air travel has been reinvented to put passengers in control of their journeys through self-service processes. This enables travelers to arrive at the airport essentially “ready to fly”. And with digital identity technology, border control processes are also increasingly self-service using e-gates. Paper-based COVID-19 document check would force travelers back to manual check-in and border control processes that are already struggling even with low volumes of travelers.

 

Solutions

If Governments require COVID-19 health credentials for travel, integrating them into already automated processes is the solution for a smooth restart. This would need globally recognized, standardized, and interoperable digital certificates for COVID-19 testing and vaccine certificates.

 

Digitalized certificates have several advantages:

• Avoiding fraudulent documentation
• Enabling advance “ready-to-fly” checks by governments
• Reducing queuing, crowding and waiting time in airports through integration with self-service check-in (via the internet, kiosks or mobile phone apps)
• Increasing security through integration with digital identity management being used by border control authorities
• Reducing the risk of f virus transmission via the person-to-person exchange of paper documents

 

Building a Global Approach

The G20 has identified a similar solution. The G20 Rome Guidelines for the Future of Tourism call for a common international approach on COVID-19 testing, vaccination, certification, and information as well as promoting digital traveler identity.

 

The G7 discussions, which commence on 11 June, are the next opportunity for leading governments to develop a solution around four key actions by agreeing to:

1. Issue vaccination certificates based on World Health Organization (WHO) Smart Vaccine Certificate data standards including QR codes.
2. Issue COVID-19 test certificates in accordance with the data requirements set out by the International Civil Aviation Organization (ICAO).
3. Accept digital COVID-19 test and vaccine certificates at their borders.
4. Where governments require airlines to check travel credentials, governments should accept traveler friendly apps, such as the IATA Travel Pass, to efficiently facilitate the process.

 

IATA asks the G7 to work with the air transport industry to take leadership in restarting the global travel sector. By engaging with the air transport industry, we can ensure that government requirements for safe travel are met with solutions that can be efficiently operationalized.

 

 

---

More Travel News:

WTTC research reveals Travel & Tourism sector’s contribution to Caribbean GDP dropped by $33.9 billion in 2020
Four Seasons Resort Nevis invites travellers to spend the summer on the shores of Pinney’s Beach with new sea turtle summer camp package
New Travel Recovery Trend Report: Insights into the return of travel
A new trend: travelling to receive a vaccination