Whether you’re traveling with family or adventuring with friends, you want to know that you and your loved ones are safe and secure, no matter how far from home you roam. In Punta Cana, Palladium Hotel Group and many other hotel chains want to extend this promise.

 

What is the Punta Cana Promise?

Simply put, the Punta Cana Promise is a commitment, our word, highlighting the measures each participating hotel undergoes with regards to safety and customer service. The eight-point Promise details their policies on everything from screening and background checks for all employees to working with licensed and certified food and beverage distributors from the United States and the UK. It’s a promise from them, to you and your family. Just look for the Punta Cana Promise Seal when booking.

 

The Punta Cana Promise

• OUR properties are self-contained and provide 24-hour security and medical assistance • OUR food and beverage offerings come only from reputable, trusted vendor partners and are all carefully checked and inspected before being served at any property, in accordance with global food safety management standards • OUR employees all undergo rigorous background checks, screening, and training • OUR high staff-to-guest ratios ensure that every guest receives the attention, service, and security they expect and deserve • OUR properties not only meet but also exceed tourism and hospitality regulations and guidelines • OUR hotel-affiliated vacation activities and excursions are provided exclusively by reputable partners who are all licensed and insured • OUR properties are each united in the oversight and delivery of the Punta Cana Promise • OUR hotels will provide safety information and phone numbers to all guests upon check in

 

As part of this initiative, Palladium Hotel Group hosted 15 media guests in February 2020 at Chic Cabaret & Restaurant at TRS Turquesa Hotel!

For more information, please visit puntacanapromise.com

 

 

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